Privacy policy
Privacy Policy Dulce Snacks
Your privacy matters to us. This policy explains what information we collect when you visit our site or place an order, how we use it, and who we share it with.
Information We Collect
When you visit our website, we automatically collect some basic information about your device — things like your browser type, IP address, time zone, and cookies. We also collect data about how you interact with the site, such as which pages or products you view and how you found us.
When you place an order, we collect the information needed to fulfill it, including your name, email address, shipping and billing address, phone number if provided, and payment details. Payment information is processed securely through trusted third-party providers like Shopify Payments or PayPal — we never store your full card details on our end.
How We Use Your Information
We use the information we collect to process and ship your orders, communicate with you about your purchase, provide customer support, screen for potential fraud, and improve our website and overall experience. If you've opted in, we may also send you updates or promotional offers from time to time.
Who We Share It With
We only share your information with trusted third parties that help us run our business — including Shopify, payment processors, shipping carriers, and analytics providers. These parties use your information solely to perform services on our behalf and are not permitted to use it for their own purposes.
Advertising & Cookies
We may use your browsing data to show you relevant ads or marketing we think you'd be interested in. If you'd prefer to opt out of targeted advertising, you can do so through your browser settings or ad platform preferences.
We also use cookies to improve your experience on the site, remember your preferences, and understand how the site is being used. You're welcome to disable cookies in your browser settings at any time, though some parts of the site may not work as expected if you do.
Data Security
We take reasonable steps to protect your personal information and follow standard industry practices to prevent unauthorized access, loss, or misuse. That said, no method of transmitting data over the internet is completely secure, and we can't guarantee absolute security.
Children
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under that age.
International Visitors
If you're accessing our site from outside the United States, your information may be transferred to and processed in the US. By using our site, you're consenting to that transfer.
Updates to This Policy
We may update this policy from time to time as our practices change or as required by law. Any changes will be posted on this page, so feel free to check back occasionally.
Questions?
If you have any questions about how we handle your information, reach out to us at DulceSnacks.co@gmail.com — we're happy to talk through it.
